change management, change results, organizational change, change theory, change models, public sector change, behavioural change, emotional elements, change agents, change techniques, tools for change
This research paper analyzes change management theories, processes and organizational behaviours intended to better understand how they are conducted in not-for-profit (i.e., public sector) organizations. This examination was conducted using a comprehensive literature review of current change management theories along with referring to a real case study of a global not-for-profit organization going through a comprehensive change. The conclusions seem to reveal that many change theories and theory driven outcomes are not only relevant to private sector organizations but can be successfully applied to not-for-profit organizations. The conclusions also seem to reveal that strong and competent leadership is an essential component to achieve successful change. The implications of this paper could be used to aid other public organizations in preparing for any type of organizational change initiative.
Pilon School of Business (PILON)
Honours Bachelor of Business Administration (Human Resources Management)
© Gayathri Rajasekaran
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This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.
Rajasekaran, G. (June 23, 2023). Changing how we change: Change management processes and how best to achieve change results in the public sector [unpublished paper].