Books & Chapters

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  Therapeutic Communication for Health Care Administrators

  Kimberlee Carter, Marie Rutherford, and Connie Stevens

  Welcome to Therapeutic Communication for Health Care Administrators Digital Text Open Educational Resources (OER). These resources are intended for learners preparing for positions in front-line health care settings. Recognizing the diverse titles for these types of roles, we intend that the title Health Care Administrator is an umbrella term that includes all types of front-line Health Care Administrators. This OER is intended to be used with the companion resources, Therapeutic Communications for Health Care Administrators Game Simulations to be released in Spring 2022.

  Health Care Administrators are often the first point of contact for clients and their families and often are the liaison between the health care providers, and the client; thus, therapeutic communication is an essential competency. An environmental scan was sent to industry partners and colleagues in the Ontario higher education system in Spring 2020. Based on those results, it was identified that many existing resources do not address the communication skills of the health care administrator role. The digital text and companion game simulations address the gaps while also providing essential digital resources that can be used in remote, hybrid, or face-to-face delivery formats.

  This digital text OER has been developed with Universal Design for Learning (UDL) elements in mind. The authors have purposefully used inclusive language such as they and them for singular pronouns in place of gendered pronouns. The cultural chapter components have been reviewed by members of the cultural communities addressed in the chapter while also recognizing that one or two reviewers do not represent entire cultures. We welcome your review and feedback and encourage you to reach out to the authors with any concerns, suggestions for modifications, and ideas for enhancements.

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  Therapeutic Communication for Health Care Administrators Game Simulations

  Kimberlee Carter, Marie Rutherford, and Connie Stevens

  Welcome to Therapeutic Communication for Health Care Administrators Game Simulations (OER). These resources are intended for learners preparing for positions in front-line health care settings. Recognizing the diverse titles for these types of roles, we intend that the title Health Care Administrator is an umbrella term that includes all types of front-line Health Care Administrators. These OER are intended to be used as companion resources to, the digital text Health Care Communication for Health Care Administrators.

  Health Care Administrators are often the first point of contact for clients and their families and often are the liaison between the health care providers, and the client; thus, therapeutic communication is an essential competency. An environmental scan was sent to industry partners and colleagues in the Ontario higher education system in Spring 2020. Based on those results, it was identified that many existing resources do not address the communication skills of the health care administrator role. The game simulations and associated digital text address the gaps while also providing essential digital resources that can be used in remote, hybrid, or face-to-face delivery formats.
  
  These game simulations have been developed with Universal Design for Learning (UDL) elements in mind. The authors have purposefully used inclusive language such as they and them for singular pronouns in place of gendered pronouns. The cultural components have been reviewed by members of the cultural communities addressed while also recognizing that one or two reviewers do not represent entire cultures. We welcome your review and feedback and encourage you to reach out to the authors with any concerns, suggestions for modifications, and ideas for enhancements.

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  High School Here I Come: Preparing for the Journey

  Marcella Kowalchuk

  In High School Here I Come ~ Preparing for the Journey, students have a guide book to navigate through this once in a life time experience as they transition from elementary school to high school. The chapters of this book focus on five themes, all connected to the student, and they include Your Family, The School and Academic Environment, Friendships, Your Well-being and Safety, and most importantly, Being True to You. Each chapter contains insights, reflective questions and activities to help students cope with the challenges, successes, trials and joys of high school.

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  Tabloid Journalism and Press Freedom in Africa

  Brian Chama

  This book studies tabloid journalism newspapers within the broader context of press freedom in Africa. After defining tabloid journalism and professional practices within various political contexts, the book then proceeds to consider tabloids in Southern Africa and emerging cyberspace laws. Many factors of press freedom are considered, including the impact of public order and national security laws on tabloids in North Africa, the impact of defamation laws on tabloids in West Africa, the impact of the fake news laws on tabloids in East Africa, and the impact of sedition and treason laws on tabloids in Central Africa. Exploring tabloid journalism and press freedom in Arabic, Portuguese, and Francophone speaking countries across Africa, this book is a unique addition to this emerging field. The book concludes by providing a synthesis of the developing patterns from the cases analysed and by looking to the future to make recommendations and map the challenges and the successes.

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  Female Reproductive System

  Connie Stevens

  • Identify the anatomy of the female reproductive system
  • Describe the main functions of the female reproductive system
  • Spell the medical terms of the female reproductive system and use correct abbreviations
  • Identify the medical specialties associated with the female reproductive system
  • Explore common diseases, disorders, and procedures related to the female reproductive system

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  Male Reproductive System

  Connie Stevens

  • Identify the anatomy of the male reproductive system
  • Describe the main functions of the male reproductive system
  • Spell the male reproductive system medical terms and use correct abbreviations
  • Identify the medical specialities associated with the male reproductive system
  • Explore common diseases, disorders, and procedures related to the male reproductive system

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  Obstetrics

  Connie Stevens

  • Identify the common processes in obstetrics
  • Describe the specialty of obstetrics
  • Spell the medical terms used in obstetrics and use correct abbreviations
  • Identify the medical specialties associated with obstetrics
  • Explore common complications and procedures related to obstetrics

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  Anti-Corruption Tabloid Journalism in Africa

  Brian Chama

  This book studies the role of tabloid newspapers in exposing corruption and embezzlement in Africa. It makes a timeless, original contribution to the field by examining tabloid journalism practices and anti-corruption forces that have not yet been introduced to Afrocentric journalism scholarship. Defining tabloid journalism practice as an infotainment genre, the book examines corruption exposure by tabloids in Arabic, Portuguese and French speaking countries across Africa, making it a unique addition to the field. In doing so, it also builds an understanding of the evolution of anti-corruption tabloid journalism in Africa and gains insights into the relationship between the anti-corruption actions of the state and the anti-corruption reporting by tabloid journalists focusing on major corruption scandals. Providing evidence of the successes and struggles of journalistic practice in Africa, the book concludes by providing a synthesis of the emerging patterns and divergences from the cases analysed, looking to the future of corruption in the continent and the role of tabloid journalism in uncovering and challenging it.

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  Diaspora Media Role in Conflict and Peace Building from the Perspectives of Somali Diaspora in Canada

  Brian Chama

  This edited collection argues that the connective and orientation roles ascribed to diasporic media overlook the wider roles they perform in reporting intractable conflicts in the Homeland. Considering the impacts of conflict on migration in the past decades, it is important to understand the capacity of diasporic media to escalate or deescalate conflicts and to serve as a source of information for their audiences in a competitive and fragmented media landscape. Using an interdisciplinary perspective, the chapters examine how the diasporic media projects the constructive and destructive outcomes of conflicts to their particularistic audiences within the global public sphere. The result is a volume that makes an important contribution to scholarship by offering critical engagements and analyzing how the diasporic media communicates information and facilitates dialogue between conflicting parties, while adding to new avenues of empirical case studies and theory development in comprehending the media coverage of conflict.

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  Tabloid Journalism in Africa

  Brian Chama

  This book provides a timely and important summary of tabloid journalism in Africa, which clearly shows how tabloids in the African context play a unique role in the democratization process. Prior to this book, very little was known about how tabloid journalists operate in Africa. The book first explores the global practice of journalism and then focuses on tabloid journalism – finally situating the discussion within the African context. As well as concentrating on how tabloid journalism can be seen as part of the broader neo-liberal thinking in Africa, in which democracy and freedom of expression is promoted, it also looks at how tabloid journalism practice has been met with resistance from the alliance of forces. Chama draws on examples from across the continent looking at success stories and struggles within the sometime infotainment genre. Tabloid Journalism in Africa concludes that even though challenges exist, there is a strong case to suggest that the practice of tabloid journalism is being readily accepted by many people as part of the unique voices of democracy – even those which might be shocking yet true.

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  Marketing: The Core (4th edition)

  Arsenio Bonifacio, Roger Kerin, Steven Hartley, William Rudelius, and Christina Clements

  Kerin Marketing: The Core, provides students and instructors with a fresh and exciting introduction to marketing. The Fourth Canadian Edition builds on the strengths of the previous editions, adding new and exciting elements that make the material even more interactive and engaging. Marketing: The Core is designed so that students learn and enjoy learning about marketing.

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  Diaspora Media Consumption: UKZambians Magazine

  Brian Chama

  This collection takes the study of diasporic communication beyond the level of simply praising its existence, to offering critical engagements and analysis with the systems of journalistic production, process and consumption practices as they relate to people who are living outside the borders of their birth nation.

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  Finding Your Creative Core

  Ginger Grant

  I wrote this book for you, a student of life. Each step of the journey has exercises that will lead you to your own unique archetypal symbols and rites of passage. The archetypes you find are the DNA of the soul or psyche, just like the DNA strands in the physical body. The stages of the journey may be universal, but the more you connect with the universal, the more you will enhance your own unique creative capacity. I have walked this path many times and continue to walk it knowing that if I listen to my creative core, rewards will come. Parts of the adventure are terrifying yes, but know that the path will take you where you need to go.

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  Creative Due Diligence

  Ginger Grant

  Today, the existence of new technologies allow a new connectedness between corporations and clients, storytellers and brand audiences. The resulting “digital stories” incorporate the new science of visual analytics and current strategic and market research. The digital story becomes a strategic marketing tool – both for internal and external use. Visual analytics provides the scientific underpinning for the art of entrepreneurship – allowing for the development and growth of a more creative approach to business.

  The methodology used to capture the story comes from the Stanford Graduate School of Business “Creativity in Business” program and has a 30-year track history of high performance. The Hero’s Journey Map was drawn from the work of Joseph Campbell – and is a popular frame for both students and business owners. Emphasis is placed on the discovery and articulation of the core belief system that drives the individual and the organization that results in a corporate culture that drives performance.

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  The IT Value Network: From IT Investment to Stakeholder Value

  Tony J. Read

  Learn to measure and manage the real value of IT investment and spending

  IT investments are becoming more than just business enablers or assets on the books; they provide capability that can drive the business. Thought leadership should migrate towards information investment, getting a bigger bang for the buck from the 'I' in IT and from the 'I' in CIO.

  The IT Value Network: From IT Investment to Stakeholder Economic Value incorporates new emerging decision support methods, such as real options, which are considered to complement traditional financial measures. Organizational and informational economic based techniques are also incorporated to manage and assess IT investments, including the balanced scorecard (BSC), and investment and portfolio management; in addition to coverage of IT key performance indicators and competitive benchmarking.

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  Re-Visioning the Way We Work: A Heroic Journey

  Ginger Grant

  The tools of business are dynamic - capital, people, markets and ideas - all are living entities in a constant state of flux. To take these tools - to work with them and reorganize them in new and different ways to produce a positive effect in your life and your organization - is the essence of the creative process.

  
  Based in archetypal psychology, this book provides a working methodology of personal individuation and corporate cultural transformation using the Hero's Journey Model developed by Joseph Campbell.